Are You Making These 3 Critical Mistakes?
By Ginger Luttrell |
Are You Making These 3 Critical Mistakes? Sometimes we move forward having no idea about common mistakes that are made. I mean, heck, if we knew that, we certainly would…
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Top 3 Reasons a SUN Decomposes
By Ginger Luttrell |
Across more than two decades, these three are at the top of why SUNs decompose. 1. Executive Sponsor (ES). This role is critical to gaining and keeping organizational support. I’ve…
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It’s Do or Die. The Journey Through Failure.
By Ginger Luttrell |
It’s Do or Die. The Journey Through Failure. It’s no secret that I love Super Users and Super User Leaders. Yep, that’s me on stage, now that’s love! I’ve literally…
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End User Neglect, “They’ll Figure It Out” is not a strategy
By Ginger Luttrell |
Excerpt from The Super User (R)evolution. End user neglect can extend to weeks, months, and sometimes years after go-live, during which the End Users do not, either individually or collectively,…
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Are End Users Really That Dumb? The Story of Alice.
By Ginger Luttrell |
This is a true story documented in The Super User (R)evolution by Michael Doane and yours truly. Don’t just read it, take it as an action item to make sure…
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The New Elephant in the Room, the SILOsaur
By Ginger Luttrell |
Almost every company that I’ve worked with complains about the siloed behaviors and mentalities in the company. “They do their own thing without talking to us and bla bla bla…”…
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