SAPinsight Rebranding to SUNsource!
We’re changing our name, but not our Vision! SAPinsight will become SUNsource! “SUN” is our acronym for “Super User Network”. Our community is the source for uniting and igniting the passion and power of enterprise Super Users. Our vision: Every Enterprise Super User Across the Globe… United and Ignited! SAPinsight is moving to the next…
Read MoreSuper User (R)evolution
The first and only business book to address the role of Enterprise Super User. With this book we are exposing the fact that companies are bleeding in reduced productivity, user errors, and inefficient business process execution. Step one, put your eyes on it with this book as a catalyst for change.
Read MoreThe 5 Must-Dos For a Rockstar Super User Team
I am writing this from 20 years of experience working with, watching, surveying, and scouting Super User Teams. I have seen them come and go and come back again. Through all the years, no one has ever said, “I just don’t think this is important for our company.” On the flip side, every discussion about a healthy Super…
Read MoreYou are the Problem, Not Your Systems! Part 1
I’ve heard it time and time again, “We are not getting our return on investment from “XYZ” enterprise system, so now we are looking at other options. Well guess what… everywhere you go, there you are! It’s time to stop, drop, and take a close look at your processes and users. What you might find is that:…
Read MorePart 2: You are the Problem, Not Your Systems!
How do you know what’s your fault, and what’s the system’s fault? In part 1 of this series, I challenged you to look at your users and your processes. The reason I am challenging you is because many of you work for companies who are throwing money at the wrong problems, or at the wrong “things” to…
Read MorePart 3: You are the Problem, Not Your Systems – will the real TCO please step forward!
In the 90s, I remember the promise of moving away from the collection of old legacy systems, with all of their custom code, batch jobs, patched-together interfaces, and into the new world of one completely integrated system that would run your entire company, seamlessly. Do you remember? What happened? The Wizard of Oz is coming to mind here!…
Read MoreChange is in Control, NOW What Do We Do?
Last month I talked about the growing emphasis we see on People. Now, getting on the transformation and disruption bandwagon, I want to focus on pushing forward the need for organizational disruption, transformation. a We cannot deny the fact that there are many amazing and transformational changes happening in every aspect of our lives; Apps, digital house, self-driving…
Read MoreDon’t take it from me, take it from Google. How to build the best team!
For years I have been pitching that the physical face-to-face workshop is a cornerstone of healthy Super User Communities. One of the key reasons is because it creates interactions and experiences that build trust and psychological safety, critical elements to team performance. But, it’s not always well received because you have to spend money to…
Read MoreSAP Announces SAP S/4HANA Enterprise Management. An exciting new chapter!
Today, at SAP TechEd in Barcelona, SAP announced the next update for the SAP S/4HANA suite, on-premise and cloud editions. Read the official announcement. What does all this really mean? Well, for starters, it means that SAP is fulfilling their commitment to make your future experience with SAP solutions much simpler, more targeted, less complex, and…
Read MoreTraining is Needed for SAP Super Users – Let’s Get the Discussion Started
The Cobbler’s Kids Have No Shoes! My experience with you, the SAP Super Users, is that you selflessly provide training and support to your end users. Many times you first have to create the support and training documents to provide that service; all the while continuing to keep up with your “real” job. Most of…
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